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- New UKGC rules state that UK Casino Sites must prompt customers to set deposit limits
- Move will ‘empower customers’ and bring ‘greater transparency’ to online gambling
- Commission Executive Director Tim Miller gives thoughts on move
New UKGC rules state that UK Casino Sites must prompt customers to set deposit limits
UK casino sites must prompt customers to set deposit limits as part of new legislation, the Gambling Commission has confirmed.
The new rules come as part of a fresh initiative aimed at “increasing consumer control over deposit limits and greater transparency in customer funds protection by operators”.
From October 31st, players will be asked to put deposit limits in place before making their first deposit at a casino.
The Role of the UK Gambling Commission
The UK Gambling Commission says the move will ‘empower customers’ and bring ‘greater transparency’ to online gambling.
From 31 October 2025 all gambling businesses must prompt their customers to set a financial limit before they make their first deposit and make it easy to review and alter this limit at any point after
Commission Executive Director Tim Miller gives thoughts on move
In a statement, the UKGC said: “These rules will take good practice already offered by some operators and expand that so customers can expect the same standards across the industry.
“Gambling businesses will also be required to remind consumers every six months to review their account and transaction information – this will help consumers consider if they want to change existing, or set new, deposit limits.”
As part of the new legislation, casino sites that can’t guarantee customer funds are safe in the event of the company going bust, must remind players of this every six months.
The Commission believes this will empower customers and offer them peace of mind when betting.
Tim Miller, Commission Executive Director, said: “These changes illustrate our commitment to ensuring gambling is fair and open by improving consumer empowerment and choice.
“These changes will help consumers decide on deposit limits, enable them to keep track of their spending and ensure they are fully aware of what happens to their funds should an operator become insolvent.”
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What This Means for Players
For you and I as players at online casinos, before you make your first deposit, you must set up a maximum daily, weekly or monthly deposit limit.
This can be anything you choose but expect to be required to upload further documents even sooner if choosing large sums to set.
The larger the sum you choose to set as a deposit limit, the more chance you will be required to supply affordability documents such as a PaySlip.
This forms part of the further KYC regulations set down by the government.
